How to Check Order Details

This article will show you how to view details of an order in Ecommerce. 

 

Navigate to Home > Ecommerce > Orders

 

You will be taken to the List of Orders screen. The orders are displayed in columns by Name, Email, Order Date, Amount, Order Status, Delivery Status, and Payment Status. 

 

You may select any order on this screen by clicking the “Checkbox” icon next to the order you want to view.

 

Details:

 

You will be taken to the Order Details page. 

You may manually change the status of the following: 

Order Status

Delivery Status

Payment Status

 

To change the status of any of the above items, click the yellow “Change Status” button located to the right of the field. 

 

For example, to edit an Order Status, click “Change Status.” A popup box will appear. Use the drop down bar to change to status to either Received, Process, Completed, Or Cancel, and click the “Submit” button. 

 

Click the blue Back To Listing button to return to the Listing of Orders screen.

 

 

View Invoices: 

On the Details page of the order, you may view the order’s invoice by clicking on the “Invoices” tab at the top of the page. 

 

This page will display a preview of invoices sent for this order. 

 

 

Click the blue Back To Listing button to return to the Listing of Orders screen.

 

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Steps to Delete a Discount Coupon Code.

Go to Ecommerce -> Discount Coupon, click on the delete icon and when a command menu pops up...

How to Edit/Delete Discount Coupon?

To change/edit Discount Coupon, go to Ecommerce -> Discount Coupon. Select the discount coupon...

How to Add Discount Coupons?

To Add Discount Coupons, go to Ecommerce section which is located on left side of the screen....

How to Delete an Order?

To delete an order go to EcommerceOrders check the order to be deleted and click on the delete...

How to Check Order Details?

To check the details of a specific order, go to Ecommerce Orders. Check the box against the order...